Can I Return or Exchange a Product?Updated 4 months ago
Yes, we offer a 30-day return policy. You can initiate a return within 30 days of receiving your product by contacting us at [email protected].
- For defective, damaged, or incorrect items: Pleshy Cozy will cover the return shipping costs if you request an exchange. If you opt for a refund instead, return shipping costs will not be covered.
- For returns due to personal preference: Customers are responsible for covering the return shipping costs.
Please ensure the product is in its original condition and packaging when initiating a return. For more details, feel free to contact us.
For more details, see our Refund Policy.