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Can I Return or Exchange a Product?Updated 4 months ago

Yes, we offer a 30-day return policy. You can initiate a return within 30 days of receiving your product by contacting us at [email protected].

  • For defective, damaged, or incorrect items: Pleshy Cozy will cover the return shipping costs if you request an exchange. If you opt for a refund instead, return shipping costs will not be covered.
  • For returns due to personal preference: Customers are responsible for covering the return shipping costs.

Please ensure the product is in its original condition and packaging when initiating a return. For more details, feel free to contact us.

 For more details, see our Refund Policy.

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