If you receive a defective, damaged, or incorrect item, please contact us immediately at support@pleshycozy.com. We will cover the return shipping costs for exchanges in such cases. However, if you request a refund instead of an exchange, the return

<div data-message-author-role="assistant" data-message-id="927300e4-a05b-467d-89a6-c316970918d3" data-message-model-slug="gpt-4o" dir="auto">If you receive a defective, damaged, or incorrect item, please contact us immediately at <a rel="noopener">support@pleshycozy.com</a>. We will cover the return shipping costs for exchanges in such cases. However, if you request a refund instead of an exchange, the return shipping cost will not be covered. For returns due to personal preference, you will also need to cover the return shipping cost.</div>

What Should I Do If There's a Mistake with My Order?

Need to change the color of your order? Here’s how we can help:. Contact Us Immediately. Provide These DetailsTo process your request quickly, include:. What Happens Next?

Need to change the color of your order? Here&#x2019;s how we can help:<ol><li>Contact Us Immediately<ul><li>If your order hasn&#x2019;t been shipped yet, we can update the color for you.</li><li>Reach out to us via email at support@pleshycozy.com</li></ul></li><li>Provide These Details To process your request quickly, include:<ul><li>Your order number</li><li>The current color selected</li><li>The new color you want</li></ul></li><li>What Happens Next?<ul><li>If your order hasn&#x2019;t been shipped, we&#x2019;ll update the color and confirm via email.</li><li>If the order has already shipped, we&#x2019;ll guide you on how to exchange it after delivery.</li></ul></li></ol>

Can I change the color of my order once it has been placed?

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